About Us

Innovation and Technical Expertise:

We supply innovative raw materials for Personal Care, and use our Formulation Expertise and Application Laboratory to:

• Develop formulations to demonstrate the functions and benefits of our products.
• Develop formulations to meet customers’ briefs and desires.
• Investigate and solve formulation problems.

Exceptional Customer Service:

• We give the highest possible levels of customer service based on supportive partnerships with customers and suppliers.
• We are completely independent, which allows us to focus on flexibility and service to meet customer requirements.
• We are constantly seeking ways to further improve our customer service.

Communication and Responsiveness:

• We provide one point of contact for customers wishing to use any of our wide range of products.
• We provide next day samples to R&D teams, and fast answers to customer questions.
• We communicate and act quickly, accurately and thoroughly, to prevent and solve issues.
• We can offer short lead times and quick response to increases in demand, using our local inventory and safety stock.

Quality, Compliance and Traceability:

• We supply high quality products with all necessary documentation.
• All of our products are fully traceable and we work with complete transparency to both customers and suppliers.
• We work with customers to resolve any issues as quickly as possible.

Cost-Effective Solutions and Total Value:

• We use efficient sourcing and cost-effective freight solutions to provide the best possible value to customers.
• We offer cost and supply chain optimisation to customers.

Please click here to view our Terms and Conditions of Sale.